How To Use Netgear Wifi Analytics App

Do more with your WiFi using the NETGEAR Nighthawk app. Access your router's features and manage your network from anywhere after quickly setting up your WiFi in just a few steps.

The Nighthawk app gives you convenient access to your router's features:
- Anywhere Access – Monitor and control your home WiFi from anywhere.
- Smart Parental Controls – Filter content and limit time online automatically with Circle® on NETGEAR.
- Armor Security – Advanced cybersecurity on your network to protect all devices from online threats.
- Speed Test – See if you're getting the internet broadband speeds you're paying for.
- Guest WiFi – Set up a secure and separate WiFi network for guests.
- Traffic Meter – Monitor internet usage over time.
- Easily pause WiFi, update firmware, and more!

The NETGEAR Nighthawk app (formerly Up App) is a complete upgrade from the legacy NETGEAR genie app. New features are consistently being added. Install it today!

For more information about your router, visit http://www.support.netgear.com

What's New

13 Nov 2021

Version 2.12.5.56

This latest release adds new enhancements and fixes. Be sure to update your Nighthawk router to the latest version with the app in order to explore all the great features. Reach out to us at netgearteam@netgear.com if you have any feedback or run into any issues — we're here to help.

Ratings and Reviews

4.6 out of 5

8.9K Ratings

Requires Account - But...

Ok, I had a rant when this app first came out because it replaced Genie and requires a Netgear account where Genie did not.

I'm against creating accounts with vendors unless it's for a very desirable service or one that you must have. As it turns out, for me, the Netgear service with this app fits into the "very desirable" category. That said an account with Netgear is still not necessary to provide external modem access. I remain unhappy about that.

Now that I've had my rant I can say that the app is very good. It has worked flawlessly for me and provides all the basic features you'd want to control from your mobile device. This includes checking network details of connected devices and disconnecting them if desired, router updates and reboots, managing parental controls and more. It is also presented in a very tidy looking user interface.

So, it's four stars from me. The minus one is because of the need for an account, without Netgear having justified why this is necessary.

Needs Fine Tuning

The app generally works well, but it's feels a little slow, even on the 12ProMax. The interface is simple, but lacks a bit more fine tuning.
The device list is handy but needs a few more different icons to choose from to help customise and future troubleshooting. One gripe I really have is that the router tries to guess what the device is... please stop this, it gets it so wrong.
After I added all my devices I noticed that it seemed to label a lot of the devices the same, making it difficult to find what the device is.

FYI, the app kept saying I was disconnected from the router (I wasn't, I tested it and also the wifi symbol stayed on) but when I turned off the iPhone setting 'wifi assist' this issue stopped. (My speed test was 53Mbps at the time so I know my connection was good).

Improved but …

Set up from an iPad and all going well until asked to connect a cable to the router? How does that work?
So had to connect a MacBook and do it from them once I had logged into the router so ease of install was looking good but it wasn't. App never even asked to insert the SIM card so did not but browser connect by cable did.
FW upgrade worked well which is a major improvement from previous delink model which always failed upgrades.
So 3 stars only.

App Privacy

The developer, NETGEAR, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Financial Info
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

NETGEAR, Inc.

Size

237.2 MB

Category

Utilities

Compatibility

iPhone: Requires iOS 12.1 or later.

iPad: Requires iPadOS 12.1 or later.

iPod touch: Requires iOS 12.1 or later.

Languages

English, Arabic, French, German, Italian, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese

Age Rating

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Family Sharing

Up to six family members will be able to use this app with Family Sharing enabled.

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